A survey has shown that chairs which have a greater aesthetic appeal to users are perceived as more comfortable. However, it is important to note that this effect decreases over time: physical comfort becomes more important the longer a person has to stay seated. In short, a product’s design has a clear influence on an employee’s perception of comfort, and the same presumably applies to the work bench as a whole.
Employees are also more likely to keep an appropriately designed work environment in good order. A work bench that is clearly laid out and can strike the perfect balance between form and function makes it much easier for operators to understand workflows and maintain an orderly workspace.
Attractive design also supports an employer’s quality claim when faced by employees, visitors and customers. It encourages a sense of commitment inside a business that boosts the company’s external image.
Attempts to force employees to adapt to the work environment are doomed to fail; a much better and more successful approach is to adapt the work to the people. Taking an active interest in supporting the health and well-being of the workforce boosts job satisfaction and motivation – and ultimately leads to lower error rates and an increase in productivity.
In the end, it makes good business sense to incorporate ergonomics in the design state, pursuing it as a model approach rather than simply considering it in the production planning.
A company that demands the ultimate in quality standards for its products cannot avoid meeting the same high standards in production as well. The findings of scientific studies and research are constantly being fed into the development of work bench systems, as is constructive feedback from users: so why not make the most of this know-how?